Flying through Sri Lanka Airports

In such unprecedented times, the safety and the protection of our passengers, visitors, and colleagues continue to be on top of our minds.

We know that traveling during this unprecedented time is somewhat different from your previous travel experience, therefore we know you come across areas that you want to clarify before your travel. - Importantly this information hub services will address them.

Airport safety measures

Precautionary measures have been implemented throughout the airport to maintain the health and safety of our customers and staff. These measures include hand sanitizer stations around the airport, protective Plexiglas at check-in and immigration counters, thermal temperature screening, social distancing markers and increased levels of cleaning and sanitization in compliance with international standards set out by the relevant authorities.

All the gates and passenger movement areas will be thoroughly disinfected after each arrival.

All the handling agents and other staff who are engaging in the the flight operation in that area will be mandatory to wear PPEs.

 

    IMPORTANT INFORMATION    

 

 

Rapid PCR Test Facility is Now Available at BIA (Exclusively for passengers traveling to United Arab Emirates -UAE)


Arrival Passengers BIA


Departure Passengers BIA


Arrival Passengers MRIA


Departure Passengers MRIA


Quarantine Measures for Travellers Arriving from Overseas (Ministry of Health - 28th Sptember 2021)


Health Protocol for Arrivals to Sri Lanka - Tourism Travel Bio Bubble (Sri Lanka Tourism Development Authority - 19th August 2021)


Quarantine and preventive measures for Travellers and Crew members arriving from overseas or in flights originated from Sri Lanka during the pandemic of COVID-19 (Civil Aviation Authority of Sri Lanka- 1st October 2021)


Health Protocol for Arrivals to Sri Lanka Tourism - Fully Vaccinated Travellers (Sri Lanka Tourism Development Authority - 29th September 2021).

Health Protocol for Arrivals to Sri Lanka Tourism - Not Vaccinated & Not-Fully Vaccinated Travellers (Sri Lanka Tourism Development Authority - 29th September 2021).

Health Protocol for Arrivals to Sri Lanka Tourism - COVID-19 Recovered Travelers (Sri Lanka Tourism Development Authority - 29th September 2021).



Arrival Passengers (passengers who are visiting Sri Lanka)

Sri Lankan residents

All Sri Lankan residents who are employed in a foreign state must fill the form on Sri Lankan foreign employment website before returning to BIA. – http://www.slbfe.lk/file.php?FID=363

Health Declaration Form to be filled by all Passengers arriving in Sri Lanka - https://caa.lk/images/2020/covid_19/ Health_Declaration_Form_06112020.pdf

Sri Lankan residents are advised to check with their airline for specific details relevant to their flight timings.

All travelers of two years and above arriving in Sri Lanka should mandatorily carry a negative COVID-19 PCR test report
(i) The PCR test result (negative) must be in English or a certified translation of the document/test report with the original.
(ii) Sri Lankan passport holder (resident or tourist) must have;

Read more >>

Departure Passengers (Passengers who are traveling out of Sri Lanka)

Sri Lankan residents are advised to check with their airline for specific details relevant to their country of departure.

Sri Lankans departing from BIA are advised to follow the requirements of their final destination, as some may require an additional negative COVID-19 PCR test certificate to be presented before leaving BIA.

The negative COVID-19 PCR test result must be presented in printed certificate format by the traveler on arrival to BIA. The certificate must be in English only. No handwritten certificates will be permitted.

All passengers arriving at Colombo Bandaranaike International Airport are required to undergo a PCR test conducted by a Sri Lankan hospital. Passengers are required to bear all PCR test costs and other related expenses at the time of arrival.

Read more >>

Transit Passengers

Before travel, transit passengers must check with their airline and their final destination for specific requirements.

A mandatory temperature checkpoint of each person disembarking the aircraft shall be taken before the passengers leaving the aircraft (before aerobridge or steps). This may be done whilst passengers are seated in the aircraft at the discretion of the AASL.

Transit via Sri Lanka is permitted, as long as the connecting flight is within 10 hours of arrival. Travelers should check with their airline on the transit times. There are limited airside refreshment facilities available due to COVID-19 restrictions.

The maximum permitted transit time at BIA for any passenger transiting through BIA must be less than 12 hours. Passengers must have a confirmed connection later from BIA to a destination, and passengers must ensure that they do not exit the airport in the transit country..

Read more >>

Tourists

The Government of Sri Lanka has requested that all foreign nationals on tourist or business visas and expatriates involved in the tourism industry should register themselves on the following website - https://register.sltda.gov.lk/

After completing immigration procedures, the tourists should undergo mandatory PCR testing at the airport or at the responsible hotels.

Expatriate nationals must carry a negative COVID - 19 PCR Test Report (in English or a certified translation of the document/test report with the original) done within 72 hours prior to their departure. (Rapid Antigen Rests are not accepted).

It is mandatory for all tourists to commit to a minimum stay of five (05) nights in Sri Lanka and book all accommodation only at SLTDA (Sri Lanka Tourism Development Authority) registered and ‘Safe & Secure’ certified establishments; the first night should be booked at an accommodation establishment in close proximity to the arrival airport until results of the on-arrival PCR tests are released..

Read more >>


 

Frequently Asked Questions - FAQ

 

1. What is Sri Lanka’s status with COVID-19?

Sri Lanka has been able to manage the spread of the virus successfully. Sri Lanka has commenced the vaccination program and it is being carried out effectively. For more information, please visit https://www.hpb.health.gov.lk/en

2. Is Bandaranaike International Airport (BIA) a safe airport?

Airports Council International (ACI) certified Bandaranaike International Airport’s commitment to prioritizing health and safety measures in accordance with International Civil Aviation Organization (ICAO) Council Aviation Restart Task Force (CART) recommendations and the ACI Aviation Business Restart and Recovery guidelines along with industry best practices.

Further, Bandaranaike International Airport (BIA) is working closely with the Ministry of Health and Indigenous Medical Services and the Sri Lankan Government to support border security requirements. Accordingly, Bandaranaike International Airport (BIA) requests all airport users to follow the recommendations of the World Health Organization (WHO). Passengers are kindly requested to maintain hand hygiene using alcohol-based sanitizer or soap and water and maintain social distancing at all times.

Additionally, Bandaranaike International Airport (BIA) has increased the frequency of cleaning inside our terminals, particularly the bathroom areas and check-in areas, etc. Hand sanitizers are kept available throughout the terminal for passengers to use whenever they want.

All operational staff members are vaccinated for Covid-19 and therefore, both Airport workers, as well as passengers, are safe from any risk that could be aroused from the operational staff.

3. Who can visit Sri Lanka?

All nationalities are welcome to visit Sri Lanka following the health guidelines.

Passengers with a travel history to South American and South African countries (South Africa, Angola, Botswana, Lesotho, Mozambique, Namibia, Swaziland, Zambia and Zimbabwe) (including Transit) in the past 14 days are not permitted to disembark in Sri Lanka with effect from 31st of July 2021 until further notice.

4. Which airports are operating?

Bandaranaike International Airport [BIA] & Mattala Rajapaksa International Airport [MRIA] are open for charter and scheduled flight operations while Colombo International Airport, Ratmalana [CIAR], Jaffna International Airport (JIA), and Batticaloa International Airport (BTIA) are open for domestic and private jet operations

7. Will I undergo any special medical check upon arrival?

The Airport has set up the required equipment to measure body temperature at the airport terminal.

The completed Health Declaration Form (HDF) should also be submitted on arrival at the airport Health Counters. Declaration Form will be given prior to boarding, on-board the flight, or upon arrival. It can also be downloaded from www.srilanka.travel/helloagain

8. Do I have to provide a negative PCR test upon my arrival?

All travelers of two years and above arriving in Sri Lanka should mandatorily carry a negative COVID-19 PCR test report in English language done within 72 hours prior to embarkation.

Travelers with a history of COVID-19 infection during the past 3 months could arrive with a negative COVID-19 Rapid Antigen Test report done within 48 hours prior to embarkation.

9. If I come back from abroad, will I be quarantined?

Fully vaccinated passengers who have completed 14 days after recommended doses of vaccination and arriving with a negative COVID-19 PCR Report done within 72 hours of embarkation / negative COVID-19 Rapid Antigen Test report done within 48 hours prior to embarkation (travelers with a history of COVID-19 infection during the past 3 months) are released from the airport and do not need to do PCR test at the airport or undergo quarantine after arriving to Sri Lanka.

Sri Lankan Citizens / Dual Citizens / Resident Visa Holders (Non Vaccinated) should undergo Day 01 PCR testing at the PCR lab located at the airport or at a Quarantine Center (for Sri Lankans and Dual Citizens) Quarantine Hotel / Safe and Secure Certified Level 1 Hotel and if the Day 01 PCR report is negative passengers should undergo home quarantine for 14 days.

Tourists / Foreign Nationals (Non Vaccinated) should undergo 14-day quarantine at a Safe and Secure Certified Level 1 Hotel / Quarantine Hotel.

For more information, please visit www.health.gov.lk/ and www.quarantine.health.gov.lk/

List of Designated Quarantine Hotel/Safe & Secure Certified Level 1 Hotels https://srilanka.travel/helloagain/

10. What if I want to change my travel plan?

We recommend connecting with the respective airline and the respective travel agent/tour operator for the latest information: www.airport.lk/flight_info/list_of_airlines

11. When do the repatriation flights take place at BIA?

Repatriation operations are ongoing currently. For more information, please visit https://mfa.gov.lk/repatriations-2/

12. What do I have to consider at the aviation security checkpoints?

  • Maintain physical distancing with each other.
  • Prepare for control
    • Please bring only one piece of cabin baggage for inspection.
    • Check-in all other pieces of baggage and all liquids over 100 ml.
    • Store all the contents of your pockets, your mobile phone, and your wristwatch in your cabin baggage or your jacket.
    • Take larger electronic items (laptops, tablets, medical devices) and the one-liter bag out of your cabin baggage before checking.
  • Please enter the checkpoint only when requested and pay attention to the instructions of the security staff.
  • Place the following items in the baggage trays:
    • Bag
    • Larger electronic items (laptops, tablets, medical devices)
    • Outerwear (jackets, coats, etc.)
    • Shoes
    • Belt
  • After passing through the person's control, go to an assigned control place. The screener will scan you from the side or behind. If necessary, you may be asked to put down more items and go through the person’s control again.
  • Please put your luggage trays back yourself.

13. If a person is feeling unwell in the terminal, what should we do?

Passengers experiencing symptoms suggestive of respiratory illness are recommended to report to BIA Health Desk through an airport staff member before the immigration process and to seek medical attention.

14. Should I wear a mask at the airport?

Please note that all passengers and BIA staff should wear a face mask covering their nose and mouth.

15. Are there hand sanitizing stations at BIA?

Hand sanitizers are placed throughout the airport terminal building.

16. Are the duty-free shops, restaurants, and currency exchange counters open at BIA?

Duty-Free Shops, restaurants, and currency exchange counters at BIA are open for passengers. We encourage you cashless transactions through cards.

17. Is airport Fast Track Service (Silk Route) is available at BIA on Arrival?

The Arrival Silk Route facility is temporarily unavailable due to certain health restrictions. However, the departure Silk route facility is available for the comfort of our passengers. Please visit; https://www.airport.lk/fast_track/indvidual_bookings

18. Is the porter service available at BIA?

Yes, porter service is available at BIA.

19. Can I be picked up by friends or family from the airport when I arrive?

No visitors or escorts are permitted into the arrival lobby until further notice.

20. Is there public transport from the airport available?

At the moment public transport is not available to travel from BIA due to the health restrictions.

*Tourists are transferred to the designated Level 1 safe and secure certified hotels of stay by a vehicle arranged by the respective hotel or by the respective travel agent/tour operator.

*Repatriates are transferred to the quarantine centers managed by the government of Sri Lanka.

21. How can I get more information on airport operations?

We will keep you updated on the changes of travel advisories & guidelines through our social media channels and official website www.airport.lk. If you require any special information, please contact the Airport Duty Manager: +94 11 226 3333 or email comments@airport.lk

 

1. Is it necessary to have a pre-departure negative PCR test report?

All passengers traveling through BIA must provide proof of a negative PCR test result at the time of check-in. Some airlines already have pre-departure testing requirements in place. You should contact your airline to confirm the requirements if you are about to depart.

This test must have been conducted 96 hours or less prior to the scheduled time of departure of your flight.

Pre-departure testing exemptions

1) Children aged under 5 years (4 years and younger) at the time of check-in for the scheduled flight departure.

2) People with a medical condition (who can provide a medical certificate)

3) International aircrew.

2. Will I undergo any special medical check upon departure?

The Airport has set up equipment for measuring body temperature before security controls in the departure terminal.

You have to go through the thermal scanning successfully as per the guidelines of the government. Any passenger or visitor with symptoms of COVID-19 infection will not be allowed to enter the airport terminal building.

We kindly request passengers to contact the respective airline www.airport.lk/flight_info/list_of_airlines before the flight!

3. Is there a COVID-19 testing facility available at BIA for departing passengers?

Rapid PCR test facility is available at BIA exclusively for passengers travelling to United Arab Emirates (UAE)

4. How early passengers should arrive at the airport for a departure flight?

Passengers shall enter the airport premises at least 3 hours prior to the originally scheduled time of departure.

Example: Flight departs at 12:00hrs, passenger can enter airport premises any time after 09:00hrs

6. Visitors are allowed to the airport?

A few visitors are permitted into the Departure Lobby.

8. Are the duty-free shops, restaurants, and currency exchange counters open at Departure Lobby?

Duty-Free Shops, restaurants, and banks for currency exchange facilities at BIA are open. We encourage you cashless transactions through cards.

9. Can I still get special assistance at the airport?

Yes, our special assistance services are still available if you need them. If you require any assistance at the airport, please book as normal through your airline.

11. What if I want to change my travel plan?

We recommend that you connect with your airline and the respective travel agent/tour operator for the latest information: www.airport.lk/flight_info/list_of_airlines

12. What are the health and precautionary measures have been taken atBandaranaike International Airport (BIA)?

Airports Council International (ACI) certified Bandaranaike International Airport’s commitment to prioritizing health and safety measures in accordance with International Civil Aviation Organization (ICAO) Council Aviation Restart Task Force (CART) recommendations and alignment with the ACI Aviation Business Restart and Recovery guidelines along with industry best practices.

Further, Bandaranaike International Airport (BIA) is working closely with the Ministry of Health and Indigenous Medical Services and the Sri Lankan Government to support border security requirements. Accordingly, Bandaranaike International Airport (BIA) requests all airport users to follow recommendations from the World Health Organization (WHO). Passengers are kindly requested to maintain hand hygiene using alcohol-based sanitizer or soap and water and maintain social distancing at all times.

Additionally, Bandaranaike International Airport (BIA) has increased the frequency of cleaning inside our terminals, particularly the bathroom areas and check-in areas, etc. At the same time, hand sanitizers are available throughout the terminal.

All operational staff members are vaccinated for Covid-19 and therefore, both Airport workers, as well as passengers, are safe from any risk that could be aroused from the operational staff.

13. What do I have to consider at the aviation security checkpoints?

  • Maintain physical distancing with each other
  • Prepare for control!
    • Please bring only one piece of cabin baggage for inspection.
    • Check-in all other pieces of baggage and all liquids over 100 ml.
    • Store all the contents of your pockets, your mobile phone, and your wristwatch in your cabin baggage or your jacket.
    • Take larger electronic items (laptops, tablets, medical devices) and the one-liter bag out of your cabin baggage before checking.
  • Please only enter the checkpoint when requested and pay attention to the instructions of the security staff.
  • Place the following items in the baggage trays:
    • Bag
    • Larger electronic items (laptops, tablets, medical devices)
    • Outerwear (jackets, coats, etc.)
    • Shoes
    • Belt
  • After passing through the person's control, go to an assigned control place. The screener will scan you from the side or behind. If necessary, you may be asked to put down more items and go through the person control again.
  • Please put your luggage trays back yourself.

14. If a person who is feeling unwell is in the terminal, what should we do?

Passengers experiencing symptoms suggestive of respiratory illness are recommended to report to BIA Health Desk through an airport staff member before the immigration process and to seek medical attention.

15. Should I wear a mask at the airport?

Please note that all passengers and BIA staff should wear face mask covering their nose and mouth.

16. Are there hand sanitizing stations at BIA?

Hand sanitizing stations are placed throughout the airport terminal building

17. Are the Lounges at BIA open?

Lounges at BIA are open for passengers while adhering to health regulations.

For more information on airport lounges, please visit.

www.airport.lk/lounges/lotus_lounge

www.airport.lk/lounges/araliya_lounge

www.airport.lk/lounges/executive_lounge

18. Is airport Fast Track Service (Silk Route) is available at BIA on Arrival?

The Departure Silk Route facility is available for the comfort of our passengers.

Please visit; https://www.airport.lk/fast_track/indvidual_bookings

19. Is the porter service available at BIA?

Yes, porter service is available at BIA.

20. How can I get more information on airport operations?

We will keep you updated on the changes of travel advisories & guidelines through our social media channels and official website www.airport.lk

If you require any special information, please contact the Airport Duty Manager: +94 11 226 3333 or email comments@airport.lk

To learn about the protective measures being taken by oneworld Alliance member airlines, visit the oneworld COVID-19 information portal. Click here