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The "New Arrival Electronic Shopping Mall" at BIA Declared Open for New Passenger Experiences at BIA.

January 03, 2023

With the objective of enhancing the passenger experience at the Arrival Duty-Free area at Bandaranaike International Airport (BIA), all duty-free electronic shops were relocated to the 2nd floor of the arrival terminal building. The opening ceremony of the new premises was held today, January 2023 with the participation of Hon. Nimal Siripala De Silva, Minister of Ports, Shipping & Aviation.

The scope of work consisted of the construction of a new electronic mall on the second floor of the passenger terminal building, the shifting of 31 arrival duty-free shops from the first floor to the second floor, the installation of two escalators and two glass elevators, the construction of a structural steel staircase, the extension of three existing elevators, and the construction of four washroom blocks, etc. This expansion of passenger facilitation and the shifting of the duty-free shops from the first floor to the second floor result in improving the image of the airport and Sri Lanka in every aspect. AASL spent approximately Rs. 225 million on the relocation, which added a total floor area of 1900 square meters. This relocation will facilitate the passengers' use of their duty-free allowance for consumer electronics.

The overall expectation from the airport and aviation services by establishing the "BIA New Arrival Electronic Mall" is to enhance the arrival duty-free shopping experience of passengers and enhance the service quality of the airport. It has been a dire need for BIA to make such a difference in the arrival of duty-free goods and provide an enhanced customer experience.