1.A broad understanding of the aviation industry, both national and international, how it contributes towards the economy, and how it is regulated.
2. Ability to interface and interact with any person, group or organization connected with the aviation industry and its allied trades in a professional manner.
3. Ability to select appropriate analytical techniques and apply them effectively to solve unique problems in airport/airline operations and those in related disciplines that are frequently encountered at junior managerial level.
4. Ability to source decision support information, to present them in a manner that facilitates effective decision making and to convince.
5. Ability to maintain and promote good customer relations conducive for business in a highly customer oriented industry through the display of professional conduct of the highest calibre.